I will request some basic details from you to understand your requirements, and will require payment to secure your booking. I will also ask for photographs of the pet for me to work from. The higher the quality of the photo, the more detail I can include, so it is worth taking time to find a good quality photo. I have some advice on what makes a good quality photo on my website. Where a good quality photo is not possible, i.e. where the pet is no longer with us, I will discuss the options we have. I may be able to enhance photos during the drawing process, however in some cases the detail I can create may be reduced. I will however discuss this before you secure your booking.

Yes! The portrait will be based on the photographs you provide so, providing the photographs accurately represent your pet, your portrait will have a very good likeness. When drawing a portrait I do my best to enhance your pets' best features so can often brighten eyes or enhance the colours of the fur where the photograph isn't doing them justice. My gallery reflects my previous work, so please have a look through before ordering to ensure you are happy with the type of portrait I create. The gallery will give you a good indication of the style and quality of my portraits.

Yes! I send progress updates throughout the portrait. Most customers enjoy seeing their portrait take shape, however a few have asked for a surprise at the end instead. If you'd prefer this for the "wow" factor, please let me know and I can wait until the portrait is finished before showing you. I tend to send updates every few days, however this can be increased or decreased if you have a preference.

To order a portrait click on "request portrait" on my website. Choose which size you'd like to fit your space and budget. You'll then be asked to select a deadline (when you would like to receive your portrait) and complete a short form with some details. Once submitted, I will confirm my availability and request good quality photos of your pet. Once I have confirmed availability and suitability of photos I will request payment to secure your booking. Once paid your portrait booking will be secured. Payment can be done online either in full by card / Paypal, or instalments through Paypal Buy Now Pay Later.

When ordering a portrait, your cost will include a hand-drawn portrait of your pet(s) as agreed beforehand. INCLUDED: - Expertise of an experienced pet portrait artist who can advise you every step of the way and enhance your portrait to portray your pet in their best light - Hand-drawn pet portrait of agreed number of pets, as per request - Presentation folder (including aftercare instructions, certificate of authenticity, thank you note and artist bio) - Off white mount so your portrait is ready to be framed. - Postage ADDITIONAL COST: - For coloured pencil drawings, there is an additional cost for background drawings (your portrait can be drawn on coloured paper but if you would like a drawn background, this will come with an additional cost which will be agreed on request) NOT INCLUDED: - Frame (due to the risks of postage and because many customers like to discuss options with their own framer, I do not provide a frame)

Yes! Before any portrait is booked, I will chat to you to explain all the options available to you and to understand your requirements. I will offer advice regarding which photos will work best, any adaptations we can do to improve the portrait and which background colours will compliment your pet's colouring. We will confirm all the details before the portrait is booked and before I start drawing. During the drawing process, I may ask for your input at certain points to clarify colouring or detail. You are welcome to give feedback during the process however please note that any major changes will result in additional cost. This has never happened before, and I aim to avoid this by us agreeing everything before I start.

Having a dog myself, I know how much your pet means to you and see it as an honour when I'm asked to draw yours. Being an animal lover, I feel a connection to every single pet I draw. Hearing your stories and seeing all their little quirks inspires me to put that love into my portraits. I know it is an expensive and personal choice to commission a portrait and I aim to provide the best personalised customer service throughout to put you at ease. I will work very closely with you and give advice on the photos and paper colours that will do your pet justice. Where necessary I can work with several photos to cross reference and bring out their best self; add in that special collar, bring out the glint in their eyes or even add some flowers or their favourite toy. I don't aim to draw A pet, I aim to draw YOUR pet! I have a wealth of experience in drawing pets and have gained skills, not only in the materials and techniques to create a portrait, but also in understanding the differences between pets and breeds to be able to enhance and bring out those characteristics. From long fluffy fur, to short and bristly, from the blackest fur to the whitest, I've drawn them all and know how to apply the best techniques for your specific pet to show off their personality. That experience is essential, particularly when drawing memorial portraits for those who are sadly no longer with us. Getting a pet portrait is a special and exciting time, and I want you to relax, enjoy the experience and leave the hard work to me!

The drawing of your portrait is likely to take between 2 - 6 weeks depending on the size and complexity of your portrait. I often have a waiting list, so this is dependent on my availability however I will advise on this when you request your portrait. This does not include postage times so please take that into consideration when ordering. Once you have approved your completed portrait I will post your portrait first class, so you should receive it within a couple of days if you are in the UK, worldwide postage can take longer. Please note that once I have posted your portrait, I have no control over timescales, this becomes the postal service's responsibility. If you need your portrait for a special occasion, such as a birthday, please let me know as I will always do my best to accommodate.

You will be asked to pay online in full using card or Paypal, or instalments using Paypal Buy Now Pay Later.